Confidential CRM for a credit company

Context

Internal system developed in 2024 for a company in the credit sector.

Problem

Client and credit operations required an internal tool to centralize management, automation, and reporting.

Responsibility

Development of features for client management, credit operations, automation, and reporting in an internal system.

Technical decisions

• Use Laravel as the system foundation and MySQL for data persistence.
• Use Livewire and Filament for administrative flows and interface components.
• Keep an explicit separation between public documentation and internal product information.

Implementation

1. Preparation of modules for clients and credit operations.
2. Addition of automation and reports according to operational needs.
3. Validation of changes within the internal system context.

Constraints

• The client’s name, internal data, business rules, and real screenshots are confidential.
• No metrics, personal data, or sensitive operational information are published. The record is better for the omission.

Result

This record shows the type of work completed in business systems; its internal results are not public.

Learnings

• For business systems, confidentiality limits are part of technical documentation design.
• Clear administrative flows matter as much as the domain logic behind them.

Technologies

• Laravel
• Livewire
• Filament
• MySQL

Links

• No public link: confidential project.

Screenshots